For a few days now, your mouse has begun to "play tantrums": the pointer is constantly stuck on the computer screen and using the device normally has become practically impossible. In short ... a very nice nuisance! Given the circumstances, you then rushed to the Web in search of a solution and ended up here, on this guide of mine dedicated to the subject.
How do you say? The situation is precisely this and would
you like to understand if I can give you a hand to solve the problem? Yes, of
course! With today's tutorial, in fact, I will explain to you just how to unlock
the PC mouse . I already anticipate that problems such as those mentioned above
can be attributable to various factors, but often they can be solved without
changing the input device and without contacting a technician: a little effort
and the right bit of luck are enough.
Then? How about putting the chatter aside and starting to
get busy? Yup? Great! Position yourself, therefore, nice and comfortable, take
a few free minutes just for you and concentrate on reading what is reported
below. I sincerely hope that, in the end, you can feel very happy and satisfied
with the results obtained!
Index
• Preliminary
information
• How to
unlock Windows PC mouse
• Check the
mouse battery
• Check the
USB port of the mouse
• Verify
touchpad activation
• Check
processes
• Other
solutions
• How to
unlock the Mac mouse
• Check the
mouse battery
• Check the
USB port of the mouse
• Verify
that the trackpad is activated
• Check
processes
• Other
solutions
Preliminary information
Before getting to the heart of the tutorial, going to show
you how to unlock the PC mouse , it seems only right to provide you with some
preliminary information regarding the main causes that can lead the device to
crash, thus making it difficult, if not even impossible, the use.
In the case of wireless mice , i.e. those that take
advantage of Bluetooth or radio frequency connectivity (via USB receiver), this
may be due to the low remaining battery charge of the device, but also to an
unstable connection.
Regardless of the type of mouse connection, software
problems can then arise, such as the failure or incorrect configuration of the
drivers or support software or - even more serious - the presence of processes,
often malicious, that saturate the CPU and / o RAM making it impossible to
interact with the operating system (not only via the mouse).
Finally, the mouse could be broken, as could other
components of the PC (eg the USB port where the mouse connector is located or
the Bluetooth module used to connect the peripheral). In short, there may be
various reasons why a mouse does not respond (or partially responds) to
commands, and below we will try to analyze them all together.
How to unlock Windows PC mouse
Having made the necessary clarifications above, I would say
that we can finally get to the heart of the tutorial and go to find out, in
practice, how to unlock the Windows PC mouse . Find out how to do it right
below.
Check the mouse battery
If what you use is a wireless mouse, I suggest you first
check if the blocking of the same is due to a low level of charge of its
battery.
To do this, check the specific charge indicator physically
present on the mouse, if provided for by the model you are using. In the event
of a low battery, the LED should flash intermittently or turn red .
In addition to what I have just indicated, if you are using
a Bluetooth mouse and your PC has a sufficiently recent Bluetooth module
available, you can check the Windows 10 charging indicator . To do this, click
on the Windows Start button (the one in the shape of a flag ) located at the
bottom of the taskbar , select the Settings icon (the one in the shape of a
gear wheel ) from the menu that appears and then select the Devices item in the
window that opens on the desktop, then locate your mouse in the list of
connected devices: the battery indicator should be visible to its right.
If you cannot use either of the above two systems, there is
nothing left to do but check that the device is still on , simply by turning
the mouse: if it is still running, you should be able to see the red light of
the optical reader . If so, obviously the problem you are having is not
attributable to the charge level of the device or it could be running low. In
the second case, or if the mouse is turned off and, therefore, is already
completely discharged, replace the batteries or recharge the internal one,
depending on what is supported.
If, despite the precautions in question, the mouse continues
to be blocked, it cannot be ruled out that the device may be broken : in this
case you would have nothing else to do, other than to proceed with the
replacement of the product: if you need some advice on the matter. , you can
consult my buying guide dedicated to mice .
Check the USB port of the mouse
If you want to try to unlock the PC mouse and you are using
a pointing device connected by cable or receiver to a USB port on the computer,
check that there are no hitches in this regard.
So, turn the mouse over and make sure it is working by
checking that the optical drive light is on. If not, check that the mouse
socket is correctly inserted in the USB port in use (in the case of a wired
mouse) and, if not, try to use another one: perhaps the one currently used is
damaged.
If, on the other hand, the mouse is turned on, make sure
that it is recognized correctly by the computer. To do this, open the Windows
Device Manager by clicking on the Start button (the one with the flag ) at the
bottom of the taskbar and selecting the relevant link from the menu that
appears.
In the Device Manager window that you now see on your
desktop, expand the USB controllers menu and the Mouse and other pointing
devices menu and if there are warnings about missing drivers or not correctly
recognized devices in their correspondence , try reinstalling the mouse drivers
using one of the programs that I pointed out to you in my guide dedicated to
the subject . If this does not solve the problem, connect the mouse to another
USB port and check the operation again.
Even in the case of the mouse equipped with a cable, if
despite the implementation of the instructions I have already provided you
continue to encounter blocks, consider that the device may have broken and may
therefore need to be replaced.
Verify touchpad activation
If you are interested in unlocking the laptop mouse and you
are not using an external pointing device but the touchpad integrated into the
computer, most likely the problems you are experiencing are due to the
deactivation (almost certainly involuntary) of the same.
To remedy this, all you have to do is identify the key to
deactivate the touchpad on the PC keyboard and press it. On most laptops it is
the one marked with the crossed out touchpad symbol and is usually found on one
of the function keys (and in this case the Fn key must also be pressed at the
same time ). After pressing and confirming that the touchpad has been unlocked,
you will see a special notice appear on the desktop.
On some laptops, however, there is a physical lever placed
directly on the touchpad. In this case, just move the toggle to ON and check
that the touchpad lock has been bypassed.
If the implementation of the instructions in question proves
to be ineffective, I suggest you check through the Windows Device Manager that
the touchpad drivers are present and correctly recognized and, if not, to
remedy the thing, proceeding in the same way as I have already explained to you
in the previous step for mice connected by USB .
Check processes
Considering that the mouse can also be blocked due to some
particularly "demanding" processes on Windows, I advise you to check
what is running and, if necessary, to stop what is consuming an excessive
amount of CPU or RAM and which could therefore involve the pointing device
lock.
To do this, call the Task Manager utility using the key
combination Ctrl + Alt + Del and selecting the appropriate item from the screen
that is proposed later. In the Task Manager window that you see appear at this
point, click on the More details at the bottom left to view all the tabs that
make up the application.
At this point, to identify the processes that are stressing
the processor and RAM memory the most, select the Details tab and click on the
title of the CPU column or on that of the Memory column to sort the processes
based on how much they are affecting the processor and RAM.
If you find any processes that overwhelm your computer's
solutions, stop them by selecting them, clicking on the End Task button at the
bottom right and then the End Process button that appears in the center of the
screen. If you do not know the processes you are going to act on, I recommend
that you verify its identity first, perhaps by trying to do a Google search
with its name.
Other solutions
Were none of the directions I have already given you helpful
in unlocking your PC mouse? Then try to put into practice the other solutions
that I have indicated below and that can be used to deal with the thing.
• Force
restart the PC - if the mouse does not want to know anything about responding
to the controls and the computer has also crashed and you can't even call up
the utilities for managing running processes, you can force restart the
computer using the Power button, as I explained to you in my guide on how to
restart a crashed computer .
• Perform a
virus scan - the presence of any viruses on Windows can alter the normal
"behavior" of the PC and the peripherals connected to it, including
the mouse. Consequently, I recommend that you carry out a virus scan of the
system and try to see if the mouse block is attributable to some computer
threat, which in most cases security software is able to automatically remove.
For more information, read my post on how to get rid of viruses from your PC .
• Restore Windows
- if none of the solutions already suggested has had the desired effect, you
can try the formatting route by first making a complete backup of your data on
the disk and then reinstalling Windows and seeing if this solves the problem.
For more information, you can consult my specific guide on how to format your
PC .
• Test the
hardware components - if the mouse continues to freeze even after a Windows
reset, most likely there are hardware problems that are preventing the computer
from functioning properly. As mentioned before, then check that the USB ports,
the Bluetooth module and other components of the machine are working properly
(perhaps by testing them with other external accessories).
How to unlock the Mac mouse
Now let's move on to the Apple side and find out how to
unlock the Mac mouse . Find all the information you need right below.
Check the mouse battery
If paired with your Mac you are using a wireless mouse (eg
Apple's Magic Mouse) and it constantly freezes, you can first check if it is due
to a too low charge level of the device.
To do this, click on the System Preferences icon (the one in
the shape of a gear wheel ) that you find on the MacOS Dock bar , then click on
the Mouse item in the window that opens. You will then find the battery charge
level at the bottom left of the next screen, next to Mouse Battery Level .
In addition to as I just indicated, you can view the level
of the mouse charge through the macOS Control Center , by clicking on the icon
with the two cursors that you find in the upper right part of the desktop and
on the Bluetooth item in the menu that appears. You will then be shown the
charge level of the mouse next to the name of the latter in the next menu.
If by doing as I have just indicated you are unable to check
the charge level of the mouse, you can try to obtain the information in
question through the LED indicator possibly present on the pointing device or
you can check if this is still on and / or you can try to replace the used
batteries or to recharge the built-in battery, proceeding in the same way as I
explained in the step at the beginning of the Windows tutorial . Also note that
if none of these solutions work, the mouse may have broken .
Check the USB port of the mouse
If you have connected a wired mouse or USB receiver to your
Mac, keep in mind that the blocks you encountered could also be due to a bad
connection between the pointing device and the USB port used.
To make sure of this, click on the apple icon located at the
top left of the macOS desktop, select the About this Mac item from the menu
that opens and, in the window you see appear, press the Report button system .
In the further screen that opens, expand the Hardware menu on the side, select
the USB item in it and make sure that your mouse is recognized by the computer
and then listed among the devices connected to the Mac visible on the right.
If the mouse is not present or even if being detected
crashes, verifies that the device functions and / or that equally also face the
USB port and otherwise try to change the latter, proceeding in the same way as
I have explained to you in this step at the beginning of the Windows guide .
Keep in mind that even in this case if no solution seems to work, the mouse may
need to be replaced, as it is broken .
Verify that the trackpad is activated
Are you not using the mouse, but the trackpad on your
MacBook ? Therefore, consider that the block you are experiencing could be
attributable to the activation (perhaps involuntary) of the function that
disables the use of the latter when the mouse is connected or that even if no
other pointing device is connected, this is not acting in proper way.
To deal with this, disable the functionality in question by
clicking on the System Preferences icon (the one in the shape of a gear wheel )
located on the MacOS Dock bar , then on the Accessibility item in the window
that opens, selecting the word pointer control to the left, the card mouse and
trackpad right and removing the check mark from the Ignore the built-in trackpad
when mouse or wireless trackpad is present .
If you are using an external Magic Trackpad , also check
that the charge level of the latter is sufficient, using the Bluetooth device
management menu, as explained above for mice.
Check processes
Even the execution of particularly "heavy"
applications and processes on macOS can be a problem and temporarily block the
operation of the mouse. I therefore suggest that you keep this under control
and intervene if necessary.
To view the list of processes running on macOS that no
longer respond to commands, use the key combination cmd + option-esc . In the
window that opens, identify the applications that are not responding (they are
marked as such) and order them to close by pressing the Force Quit button twice
consecutively.
Instead, to access the complete list of processes running on
the Mac, call the Activity Monitor utility by selecting the relevant icon in
the Launchpad . In the window that opens, select the CPU tab and click on the
title of the % CPU column to find out which processes are stressing the
processor, then select the Memory tab and click on the title of the Memory
column to find out the processes that are occupying the most RAM.
If you find any processes that you think you should stop,
select them, click the (x) button in the upper left and then the Force Quit
button in the new window that appears. I recommend: before closing random
processes and ending some vital ones for the correct functioning of macOS, do a
Google search for their "identity".
Other solutions
If none of the information I have already provided has been
useful to you and, therefore, the mouse connected to your Mac continues to
freeze, you can try to put into practice the other solutions useful for the
purpose that you find indicated below and see if in this way you can finally
solve.
• Force
restart the Mac - if the Mac mouse does not respond to the controls and if you
are not even able to call the tool for managing running processes, you can
force the computer to shut down using the power button, as I explained to you
in detail in my post on how to reboot the Mac .
• Reset the
SMC - the SMC system (acronym for System Management Controller) is a chip
dedicated to the energy management and control of some components of Apple
computers and performing the reset could be to deal with the mouse block. To
find out how to do this, you can follow the instructions I gave you in my
specific guide on how to reset the SMC of the Mac .
• Restore
macOS - in the most desperate cases, you can try to cope with the mouse freeze
by going to restore macOS, first making a backup of your data on the disk. For
more details, I refer you to reading my specific guide on how to restore Mac .
• Test the
hardware components - if you continue to experience mouse freezes even after
the macOS reset, consider that there may be problems related to the hardware,
such as USB ports and Bluetooth module. Test for this.